OET Service Catalog

OET Service Catalog

Published: 8/2/2022 3:55 AM

Customer Service

  • Help Desk Services
  • Field Services (KETS Engineers)


Directory Services (AD)

  • Active Directory


Educational Technology Resources

  • KEN (Kentucky Education Network)
  • Encyclomedia
  • Internet Access
  • Student Information Systems (SIS)
  • Financial Systems (MUNIS)
  • Student Technology Leadership Program (STLP™)


Federal Programs

  • ERate
  • No Child Left Behind 


IT Management

  • Vendor Management
  • Architectural Standards


KETS Technology Finance Management

  • Administer KETS Offers of Assistance



  • Exchange eMail Services
  • Distribution List Services
  • eMail Protection Services (including virus scanning and spam removal)


Networking and Security Services

  • Firewall Service
  • Wide Area Network (WAN)
  • Data Center Services- Core
  • Data Center Services- Monitoring


Remote Access

  • Windows Mobile Devices
  • Virtual Private Network


Security and Business Continuity

  • Best Practices and Procedures
  • Disaster Recovery


Server Services

  • Data Center Services- Core
  • Data Center Services- Monitoring


Strategic Planning

  • Coordinate Strategic Planning (Technology Checklist)
Sumanth Babu Katta
Office of Education Technology
Division of School Technology
300 Sower Blvd., 4th Floor
Frankfort, KY 40601
(502) 564-2020 ext.2219
Fax (502) 564-1519
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