OET Service Catalog

Vendor Supplied Systems supported by KDE personnel

Published: 8/2/2022 3:55 AM

​Content Management Server (CMS)/ Full Time support of users on this Microsoft System

  • Customer:  KDE
  • Description:  KDE Website authoring and display system.


  • Customer:  KDE
  • Description:  Incident Management application used by KETS Service Desk to manage incidents.



  • Customer: All School Districts
  • Descriptions:  State wide financial accounting program for schools and districts.


KSIS (Kentucky Student Information System)

  • Customer: All School Districts
  • Descriptions:  State wide student information program for schools and districts.



  • Customer:  KIDS
  • Description: A tool that allows KIDS the ability to track resource work and help level the work of the resource pool within KIDS and forecast future workloads.



  • Customer:  All School Districts
  • Description:  Internet Security and Acceleration (ISA) is used to protect from internet-based threats while providing users with secure and fast access.



  • Customer:  KDE
  • Description:  Tracks comprehensive hardware information, installed software packages, and operating systems for all IT assets throughout their lifecycle.


KDE- DPR Tracking Tool

  • Customer:  KDE
  • Description:  A SharePoint based workflow tool that facilitates the automated approval process of requisition forms within KDE.


Return to OET District Service Catalog Guide Main Page


​KIDS Service Desk Contact Information

Phone (Toll Free): 1-866-538-7435
Phone:  502-564-2002
Fax: 502-564-1519
Email:  ketshelp@education.ky.gov
Technology Support and Services
KETS Engineer Program



​Brian Spellman
Office of Education Technology
Division of School Technology
300 Sower Blvd., 4th Floor
Frankfort, KY 40601
(502) 564-2020 ext. 2204
Fax (502) 564-1519
  • Normal Font Size