The Kentucky Department of Education (KDE), Office of Education Technology, Division of School Technology Services, has an opening for Network Technician II, for Franklin County.
DUTIES AND RESPONSIBILITIES: Provide technical assistance in site preparation, installation, configuration, troubleshooting and maintenance on network hardware equipment and software support such as, troubleshooting network connectivity problems, performing switch and router configurations, and documenting network issues and resolutions within Commonwealth of Technology (COT) and non-consolidated agencies.
Analyze, create, configure, update, troubleshoot, and resolve Active Directory or Google Workspace administrative group policies and organizational structures for users and computers. Create, maintain, and support policy groups and Microsoft Teams Rooms within departmental email and messaging systems. Support staff in the usage and configuration of Teams and Teams devices.
Install, test, and perform analysis in the design, planning, implementation, and operation of networking devices, including hardware such as personal computers, modems, hubs, switches, routers, Channel Service Unit or Data Service Units, and other related equipment. Provide technical assistance for Local-Area-Network (LAN) and Wide-Area-Network (WAN) design, implementation, and troubleshooting.
Provide troubleshooting and resolve customer-reported issues by providing client site support for incidents related to operating systems and computer hardware or software. Engage manufacturers and vendors for device and peripheral repair and servicing as required.
Perform maintenance, updates, and upgrades to ensure the Kentucky Department of Education (KDE), districts, and schools are digitally safe and current.
Support teammates, other teams, and district personnel (including Kentucky School for the Blind (KSB), Kentucky School for the Deaf (KSD), and Area Technology Centers (ATCs)) in implementing, supporting, and maintaining their education technology equipment, software, and services by performing routine diagnostic procedures.
Participate in the installation or relocation of computer hardware, agency-specific software,
and other information technology-related equipment according to enterprise standards. Work with customers to support sanctioned education technology equipment such as laptops, iPads, associated peripherals, and their connectivity.
Perform other duties as assigned.
MINIMUM REQUIREMENTS: EDUCATION: High school graduate.
EXPERIENCE, TRAINING, OR SKILLS: Two years of network services, Information Technology (IT) systems support, IT production support or a related field.
SUBSTITUTION: EDUCATION for EXPERIENCE: Additional education in computer science, IT, or a related field will substitute for required experience on a year-for-year basis.
EXPERIENCE for EDUCATION: Additional experience in network services, IT systems support, IT production support, or a related field will substitute for the required education on a year-for-year basis; OR a certification in an IT related field will substitute for the required education.
SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): None.
Applicants and employees in this classification may be required to submit to a drug screening test and background check.Applicants currently under contract with a local school district are required to provide a written release from their superintendent prior to an offer of employment will be given. Pay Grade: 14 Gross Monthly Salary Range: $3,496.04 - $4,699.50Position Number: 31168601 NOTE: This position is eligible for consideration for a hybrid schedule that allows for a combination of in-office and approved alternative work scheduling. The agency may terminate or modify the telecommuting arrangement at any time. For further information concerning the application process, go to the following link: Personnel CabinetInquiries for this position should be directed to: Kanaka Aspari, Division of Resource Management, 300 Sower Blvd, Frankfort, KY 40601; Fax: 502-564-6771; Email:
kanaka.aspari@education.ky.gov The closing date to apply for this position is April 25, 2025.The Kentucky Department of Education (KDE) participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. KDE will only use E-Verify once you have accepted a job offer and completed the Form I-9.
For more information on E-Verify, or if you believe that KDE has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 999-897-7781 or
E-Verify websiteAn Equal Opportunity/Affirmative Action Employer M/F/D