Outlook 2010 features a default view called Conversation. Conversation view displays your e-mail items grouped by message subject or "thread."
Threads are sorted by date, and then the messages within each thread are sorted based on who replied to whom. By default, only unread and flagged messages are displayed. Otherwise, the conversation remains collapsed until you click the arrow next to the conversation heading. To turn off Conversation view in Outlook 2010, click on View and then uncheck Show as Conversations.
To see a four-minute video that details how Conversation view works, please click here.
If you don’t have Outlook 2010 installed yet, don’t fret. Conversation view also can be enabled in Outlook 2007; it’s just not set as the default. To enable this view in Outlook 2007, click View, Arrange By, and then select Conversation.
Conversation view is also available in webmail. To see detailed instructions on using Conversation view in webmail, please click on the document below.
This tech tip is in preparation for the Windows 7 and Office 2010 upgrade within KDE. You’ll be hearing more about these products in the coming weeks as machines are upgraded.
To provide feedback or submit a technical topic/question you’d like to see addressed, please send e-mails to Matt.Jury@education.ky.gov.
Published 8/12/11