Last Updated on Friday, March 05, 2010 at 5:01 AM
The Kentucky Education Technology System (KETS) Service Desk provides our customers with dependable and quality technical support. We are here to aid in maximizing the benefits that KETS technology brings students, teachers, administrators, and department personnel throughout the Commonwealth of Kentucky. It is our pleasure to serve you!
KETS Service Desk
Phone:
(502) 564-2002 (local)
(866) 538-7435 (toll free)
E-mail:
ketshelp@education.ky.gov
Web Support Form
Remedy Mid-Tier System
KETS Client Software Compatibility MatrixThe KETS Client Software Compatibility Matrix details the current status of vendor support for client software products running on specific Operating Systems and/or Internet Browsers. This document lists the core KETS Enterprise software applications that are used and/or required to be used by all districts. As part of the KETS Software Lifecycle, ...
More How Tos and Standards Documents
KETS Service DeskPhone: (502) 564-2002 (local) (866) 538-7435 (toll free) E-mail: ketshelp@education.ky.gov Hours of Operation: Monday - Friday 7:30 AM - 6 PM Eastern Time The KETS Service Desk has created this "How To" section to provide our customers fast access to documents and sites that can assist you quickly and easily.
KETS Tech Tips
The KETS Customer Service Center publishes a weekly tech tips article in the Commissioner’s Weekly Update. Our articles, which focus on end user and emerging technology tips, are archived here.